Last updated April 16, 2026
We are Project Zimunda, doing business as BaseLabs Health ("Company," "we," "us," "our"), a company registered in the United States.
We operate the website https://baselabshealth.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
A direct-to-consumer health testing platform that allows users to purchase at-home lab test panels online, visit a local lab for sample collection, and receive AI-powered wellness insights based on their results.
You can contact us by email at ruk@baselabshealth.com.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Project Zimunda, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The Services are intended for users who are at least 18 years old.
1. Our Services · 2. Intellectual Property Rights · 3. User Representations · 4. User Registration · 5. Purchases and Payment · 6. Refund Policy · 7. Prohibited Activities · 8. User Generated Contributions · 9. Contribution License · 10. Guidelines for Reviews · 11. Services Management · 12. Privacy Policy · 13. Term and Termination · 14. Modifications and Interruptions · 15. Governing Law · 16. Dispute Resolution · 17. Corrections · 18. Disclaimer · 19. Limitations of Liability · 20. Indemnification · 21. User Data · 22. Electronic Communications, Transactions, and Signatures · 23. California Users and Residents · 24. Miscellaneous · 25. Contact Us
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Legal Terms; (4) you are not a minor; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password.
We accept Visa, Mastercard, American Express, Discover, and PayPal. You agree to provide current, complete, and accurate purchase and account information. All payments shall be in US dollars.
All sales are final and no refund will be issued.
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user, you agree not to: systematically retrieve data, trick or defraud us, circumvent security features, disparage us, harass others, use the Services inconsistently with applicable laws, upload viruses, engage in automated use, delete copyright notices, impersonate others, interfere with the Services, or use the Services to compete with us.
The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services.
You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices. By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.
We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with applicable criteria including having firsthand experience and not posting false or misleading statements.
We reserve the right, but not the obligation, to: monitor the Services for violations; take appropriate legal action; refuse, restrict access to, limit the availability of, or disable any of your Contributions; and otherwise manage the Services to protect our rights and property.
We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States.
These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason or for no reason.
We reserve the right to change, modify, or remove the contents of the Services at any time. We will not be liable for any modification, price change, suspension, or discontinuance of the Services.
These Legal Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.
The Parties agree to first attempt to negotiate any Dispute informally before initiating arbitration.
Any dispute arising out of or in connection with these Legal Terms shall be referred to and finally resolved by arbitration.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES. OUR LIABILITY WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of your use of the Services, breach of these Legal Terms, or violation of the rights of a third party.
We will maintain certain data that you transmit to the Services for the purpose of managing performance. You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210.
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us.
In order to resolve a complaint regarding the Services or to receive further information, please contact us at:
Project Zimunda
United States
ruk@baselabshealth.com